Known worldwide under the acronym EAP, Employee Assistance Programme, it is a system specially designed to guide, support, inform and/or assist persons undergoing personal, family and/or work problems.
The Employee Assistance Programme includes Psychological, Legal and Economic/Financial counseling.
Assistance is provided not only in relation to complex issues, but also in relation to everyday issues that take time away from the employee and do not allow it to focus on its job.
Psychological Counseling and assistance
- Personal or family issues
- Decision-making counseling
- Stress Effects
- Drugs, Alcohol and Eating disorders
- Other
Legal Advice
- Divorce
- Inheritance
- Child custody
- Contracts
- Purchase/sale of properties
- Other
Financial/Economic Assistance
- Debts
- Retirement
- Insurance
- Taxes
- Investments
Wellness Coaching
- Nutrition
- Stress management
- Sleep hygiene
- Physical exercise
- Smoking
The Employee Assistance Programme – EAP – is provided through a free line, e-mail or our Website.
An employee and its family can require support and guidance 24×7 all year long. There shall be a first contact and then the case shall be monitored according to its complexity.
Access via toll free number, email or Website.
Personal counselling, assessment & referrals.
Short term ‘face to face’ counselling.
Financial and legal advisory.
Follow up cases by qualified staff.
Satisfaction surveys.
Confidentiality commitment.
Additional Services of the Employee Assistance Programme – EAP.
Services to leaders
- Guidance and counseling on difficult issue handling on your group of work.
- Coaching to optimize your performance.
- Training for referral to the programme.
Services to the company
Counseling and support during the implementation of the programme.
Periodic statistical information
Details on distribution by location, gender, type of service, among other variables.
Periodic workshops
- Stress management
- Stress and Nutrition
- Family budget management
- Communication skills
- Assertiveness
- Addictions
- Other services
(For more information about our regular workshops, please visit our section: In-company Training)
Benefits
Which are the benefits of MC Care’s programmes for my company?
They reduce
- Accidents
- Absenteeism
- Lawsuits against the company
- Work distraction
- Stress
- Issues among employees or between employees and managers or supervisors.
They increase
- Productivity and they improve relationships.
- Employee loyalty with greater employee retention.
- The reputation of the company with respect to its employees and other companies.
Benefits to the Company
- Detection of risky behavior allowing prevention.
- Development of prevention and assistance programmes for human resources in different aspects related to the problem of the company or relevant situation.
- Detection and solving of internal issues, thus avoiding the increase of everyday problems and major damages to the company.
- Detection of stress factors, allowing the implementation of programmes to reduce stress.
Benefits to the Management
- Advice and training to identify employees undergoing problems.
- Consulting for managers.
- Timely intervention.
- Great relationship with the team
Benefícios do empregado
- Professional service 24×7 all year long.
- Unlimited phone and free service.
- Confidentiality.
- Improvement of life quality.
- Increase of motivation and focus on the job, helping to improve the performance of each employee within the company.